![]() ![]() On the un-installation window, if you have an option: “ Delete the driver Search for the Bluetooth device from the device list, right click on it and then select “ Uninstall”.Click on “ Device Manager” from that list. ![]() Press “Windows Logo” + “X” keys on the keyboard.Step 1: Uninstall the Bluetooth Device Drivers You may also try uninstalling and reinstalling the Bluetooth drivers as detailed in the next method.įollow these steps to uninstall and reinstall the driver: You may also try the suggestions given by the troubleshooter and check if that helps. Please check the troubleshooting report and let’s know the details. Follow these steps toĪ) Press “Windows Logo” + “X” keys from the keyboard, clickī) Type “ Troubleshooting” in the search bar and press “ Enter”.Ĭ) In the “ Troubleshooting” window, click on “ View All” on the left pane.Į) Click on “ Advanced” and then click on “ Run as Administrator”.į) Click “ Next” and follow the on-screen instructions to complete the troubleshooting process. The Hardware Troubleshooter is an automated tool which checks the hardware components on the computer for any known issues and provides the details on how to fix them. In order to diagnose and troubleshoot the issue, I would suggest you to try the following methods and check if the issue persists. Do you have any third party security program installed on the computer?.Did you install the latest compatible Bluetooth drivers from the HP website?.I understand you are unable turn on the Bluetooth in your system, but I would like to know some more information to narrow down the issue and provide you with better assistance. Thank you for posting your query in Microsoft Community. ![]()
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